Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions form the legal agreement between you and o5d100 whenever you open an account, access the lobby, or move funds through your wallet.

Applies to all account holdersCovers deposits via UPI, Paytm, PhonePeEligibility subject to local lawUpdated terms notified by emailGoverned by applicable jurisdiction
o5d100 Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About Any Clause or Account Query

If you have a question about a specific clause, need clarification on how a rule applies to your account, or want to raise a dispute related…

Live Chat Start a live chat session directly from the account dashboard for immediate clarification on…
Email Support Send a detailed query to our support address for written, documented responses to terms…
Help Centre Our on-site Help Centre holds plain-language summaries of every major clause.
HOW WE OPERATE

How o5d100 Upholds These Terms Day to Day

Behind every clause in these Terms is an operational process we follow consistently.

Data Handling

Account data you submit — including name, contact details, and payment method records — is stored securely, used only for…

Cookie Policy

We use session and preference cookies to keep your lobby state intact and to remember your preferred language.

Account Security

Two-factor authentication is available on every account and we strongly encourage you to enable it.

Data Retention

We retain account and transaction records for the period required by applicable law.

Requesting Changes

To update your registered name, contact details, or linked payment method, submit a formal request via email support with a…

Terms Amendments

When these Terms and Conditions are updated, we send a notification to your registered email at least seven days before…

Common Questions About These Terms and Conditions

The questions below address the clauses that account holders ask about most often. If your question is not answered here, the live chat channel is the fastest route to a clear, documented answer from our support team.

Yes. These Terms apply to every account holder regardless of location, and access is subject to local law wherever you are. Use the platform only where your local law permits it, and confirm this before opening your account.

We may suspend or permanently close an account that has breached these Terms. You will receive written notice to your registered email explaining the reason. Any withdrawable balance held at the time will be reviewed in line with applicable policy.

Yes. Email support with your account ID and a subject line reading 'Data Request'. We will compile and send a summary of your stored personal and transaction data within ten business days of receiving your request.

We send an email to your registered address at least seven days before any update takes effect. The revised version will also be available at this page URL with the effective date clearly marked at the top of the document.

Payment method details are processed through encrypted payment gateways and are never stored on our servers in full. We do not sell or share your financial details with any third party outside of what is required for transaction processing.

Start with live chat for speed, or email support for a written trail. Formal disputes should be submitted by email with your account ID and the specific clause number in question. We aim to respond within 48 hours.

Submit an account closure request via email support. Your account will be deactivated within two business days after any pending withdrawals are settled. Data is retained only for the period required by law, then deleted or anonymised.